Luckily I had another response yesterday afternoon from another job I applied for. CPP called me the following day when I didn’t call them back because the cold calling sort of sales really doesn’t interest me, the job didn’t interest me, there were no prospects to the job and it’s notorious for having a high turnover of staff because they really don’t like working there. So I asked the lady to withdraw my application, I thought; I can find better than this.
So a few days ago I applied for an Inbound Sales role, you may be thinking, “But Pete. You’ve said countless times you hate sales.”
And you’re right I have. But this is inbound sales for the camping equipment and outdoor clothing company; Yeomans. I applied for this because inbound sales really does appeal to me, it’s not you phoning people up and battering them mentally into signing up to something they don’t want. It’s people phoning you telling you what they want. You take the info off of them, take their card details, boom. Next caller.
May be some level of customer service involved, I’m not sure. But it’s the first time a job like that has actually appealed to me and it’s not in a call centre, it’s more in an office than anything which is always a plus.
So I went in for the interview at 11:30am, it’s really close to home. It only took me five minutes to drive there. Right next to the Ibis Hotel that I used to cover for a couple of years ago so it’s really easy to find.
The downstairs is mainly the warehouse where things are stocked. They’re quite a big chain too having 80 stores in the UK and looking to open another 60.
Went in for the interview and I was asked what sort of hours I was after, I said the more the better. She mentioned that there may be a lot of additional hours, like 13 hour shifts and working weekends. I said the more the better because I have quite a large overdraft to pay off. She was the head of HR, a really nice lady. Then the head of sales came in for the interview as well. Usually I hate having interviews with multiple people.
Ever since I had an interview with a rent-a-car place in their call centre and I was interviewed by FIVE people. For a bloody customer service role, are you taking the piss? I didn’t get that job. I’m not surprised as I was being hammered from all sides with questions. “Name me a time when you’ve gone above and beyond the role of customer service.”
What the hell kind of question is that? I’m glad I didn’t get the job there!
Anyway, I was asked how I’d deal with an irate customer and if you read “My First Interview” on the Writing Asylum you’ll know I used the word “Calm” a lot in my first interview. I thought, I’ve got to get that in at some point in this one. So I said just talk to them in a calm tone of voice, don’t talk over them. The calmer you are, the calmer they’ll be.
They seemed to be impressed with that answer! They asked me what my interests were and if I’ve ever been camping. Told them I was in the St. John’s Cadets when I was younger and I often go to music festivals so I’m always camping there.
Told them how the 9 man tent leaked through when it was pissing down with rain. They asked me where I’d bought it from and I said Yeomans in the town centre! But it was an old tent and had been ripped God knows how many times. That was basically it for their questions, it wasn’t really intense, asked me why my previous job ended. What I enjoy doing, would I mind doing long hours, what sort of experience I had in sales then asked if I had any questions. Just asked them what sort of progression there was because I’m fed up of having jobs here and there, I want a permanent, stable job. They said they’re looking to expand nationally, with the new stores they have planned and taking over another company in Wales as well. So there would definitely be room for progression within the company which is what I like to hear.
That was basically it for the interview. All in all I was probably only there for about ten minutes, one of the shortest interviews I’ve ever had. They said they were interviewing people for the rest of the day and were looking to start people ASAP so they’d let me know either today or tomorrow. The best part was when the sales manager thanked me for coming in and said I was exactly what they were looking for. Which is always a great thing to hear.
Though the job is considerably less money than it is at Toyota, I’d rather have a job where I can progress in and closer to home than a job I know I’m going to hate and have to drive 40-60 minutes to get to and from each day.
So let’s hope I get this one so I don’t have to travel all the way to Derby to take a three hour literacy and numeracy exam to do car assembly!