Sorry for my absense this entire week, it’s already Friday and it only seems like it was five minutes ago since I was getting back from London. This week has been mental at work, rather than having a day unpaid I decided to work an extra day this week and I’ve swapped Saturday for Sunday due to going to see Noel Gallagher Sunday. So that’s six straight days, at least there’s only one more day left!
So much stuff has gone down in such a short amount of time it’s unreal. Basically my manager has gotten a new job elsewhere which is a shame because he was a guy that always made you laugh and calmed you down when you were angry. But of course if you can find a higher paying job then you should go for it. So he’s going the middle of next week.
Which of course makes his Customer Care Manager the new sales and e-commerce manager meaning at some point I’ll undoubtedly become the new Customer Care Manager and they’ve been trying to speed train me on everything. And I’ve been trying to pick it up as quick as possible because the customer care manager, while being great with customers isn’t all that great with his colleagues as he’s often snappy when any of us ask him something.
It came to the point where he set my friend Michelle in tears one morning before I even arrived, I wasn’t impressed. I think maybe the stress is getting to him though because of all the crap he has to deal with. Which is why I’m not really excited about doing his job to be honest as I wanted to be sales manager. Customer Care manager is the type of shit where you have to deal with all the complaints, I’d much rather be making the company money like I have been doing than babysitting angry customers all day long apologizing for shit that isn’t my fault, problem or business.
My manager told the operations director however that I was the future of sales so I don’t know what’s going on. I’m certainly in everyone’s good books at the moment though especially the owner as I managed to get an account opened with our county council for them to buy things from us in bulk starting with a £5,500 order. I was the one that made that happen by upselling other products she wasn’t even thinking about.
Not to mention the 1000s I’ve made them selling tent packages and whatnot. The job definitely has its stresses which is why I have had less time to blog/write, I just try to make sure I read most of what others are writing. But if I can stick it out at that company and not sabotage myself then I should be able to do quite well there and hopefully make quite a bit of money and have a real shot at a future with a company.
I think when the current manager leaves there’ll definitely be more structure as the current manager didn’t really care about that place. He hasn’t been happy for a while since he was “promoted” and given a pay cut. I don’t blame him but his attitude wasn’t really helping the rest of the team.
Hard to believe I’ve only been there a month. Watch this space, I’ll be in charge before long!