This week started out with so much promise and ultimately has turned out to be a disaster like every other week, after the boss having the nerve to extend my probation by a month because “I’m good at everything I do apart from talking to customers because I sound fed up all the time” at the end of last week. Where I said to him, the only reason I sound fed up is because I am fed up, understaffed and overworked all the time would make anyone sound fed up over the phone.
He seems to forget the fact that I constantly receive e-mails thanking me for getting customers their orders on time, when promised especially after someone in another department has fucked up their job and can’t be bothered to do it correctly. Then not let anyone know about their fuck up.
Without me there would be no customer service at that place because no one else seems to care about the customers and considering I applied for Inbound Sales, was made Assistant Sales Manager and then after being fucked around for weeks ended up being CS Manager when I was told I was to be Sales Manager I think what I’ve been handed to me I’ve done well with.
But hey ho, Monday was the start of a new week and we’d gotten our replacement for Michelle at last, Jack his name is who previously worked at our local store in the town centre. Spent ages Friday making sure he was all set up, my manager spent the day training him, Tuesday was probably the least stressful day I had because with him and Swedish both answering phones it took the edge off the stress meaning I could get more stuff done that I’ve been meaning to do for awhile.
But then Wednesday arrives and we find out that Jack has decided after three days that he doesn’t like working at the head office and went crawling to his old area manager and asked him if he could go back to the store. Man was I livid, the managers playing it cool saying he doesn’t blame him but the guy wasn’t even doing anything stressful. He’s done fuck all for three days basically and he’s decided he doesn’t like the job?
Didn’t even have to respect to tell me or my manager first, he went running to someone who isn’t in charge of him anymore and it’s been arranged that he can go back to what he was doing before. ARE YOU FUCKING SERIOUS?! I don’t like the job but I don’t have the option of going to a different area of the company, now the store he works at will be overstaffed because they’ve had to replace him.
“I’m sorry, I feel as though I’ve let you down.” He said.
To which I replied, “Yeah well, you fucking have let us down. You’ve only been here two and a bit days and you’ve said it’s not for you? Are you taking the piss? So now that’s three days of wasted training, a day wasted setting up your systems and four weeks of waiting around for someone who didn’t even have the respect to tell his managers his problems first. If I had the power you wouldn’t be working for this company at all and you better hope you’re not when I have that power.”
I walked out of the office after that and had a few minutes in the warehouse, taking out my anger on a faulty tent. Three days though, I even gave door to door selling four days before I realised I didn’t like not getting paid to walk around rough neighbourhoods all day.
So now he gets to go back to his store and we’re left without a replacement yet again, and because he did join us, Evelina and our remaining receptionist were given Friday and Monday off on holiday which means I’ll be doing EVERYTHING once again. And I’M the one on probation?
Then today I come home after doing two hours overtime (unpaid might I add) to find that one of the cats had decided to do a massive shit and piss all over my bed.